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Privacy Policy

1. Introduction

Welcome to Royal China Dubai (“we”, “us”, “our”). Located in DIFC, Dubai, we are part of the Royal China Group—renowned for offering high-quality Cantonese cuisine across multiple global locations Royal China DubaiCitysearch. We take your privacy seriously and are committed to safeguarding your personal data.

This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have regarding your information.

2. Information We Collect

a) Information You Provide:
b) Automatically Collected Data:

  • Technical data like your IP address, browser type, device information, and pages viewed on our site.

  • Cookies and similar technologies to enhance navigation, analyze usage, and assist in marketing efforts—as noted on the site worldofmouth.app.

c) Third-Party Data (if applicable):

  • Data from analytics or marketing services, only used if you've permitted via Cookiebot or similar consent mechanisms.

3. How We Use Your Information

We use your personal data to:

  • Facilitate reservations, orders, and customer service.

  • Respond to your communications or feedback.

  • Provide newsletters, promotions, or updates, where you've consented to such emails.

  • Analyze website usage to improve performance and your online experience.

  • Comply with legal obligations and safeguard our operations (e.g., responding to regulatory requests).

4. Legal Basis for Processing

Under applicable law (e.g., UAE regulations, GDPR for EU visitors), we process data when:

  • It's necessary for performing services (e.g., reservations).

  • You have given consent (e.g., for newsletters).

  • We have a legitimate interest (e.g., analyzing site traffic), which doesn’t override your rights.

5. Sharing Your Information

We may share your personal data with:

  • Service providers assisting with reservations, communications, or marketing.

  • Legal authorities, when required by law (e.g., court orders, investigations).

  • Marketing partners, but only if you've given explicit consent.

We will never sell your personal data.

6. Cookies and Tracking

Our site uses cookies to enhance functionality and analyze usage. Through the Cookiebot integration, only essential cookies are used by default, while statistics and marketing cookies load only after you give consent worldofmouth.appDubai Local.

You can Manage Cookie Preferences at any time via the link in our footer or the Cookie Consent banner.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for processing or marketing communications.

  • Object to processing based on legitimate interest.

  • Request data portability where applicable.

To exercise these rights, please email us at privacy@royalchinadubai.com (you may need to set up this address in your Wix site).

8. Security

We employ appropriate technical and organizational measures to protect your data. Though no online system is completely secure, we continually work to safeguard your information against unauthorized access or disclosure.

9. Retention of Your Data

  • Reservation data: retained as necessary for customer service and legal requirements (e.g. 1–2 years).

  • Newsletter data: kept until you unsubscribe or request deletion.

  • Other data: retained only as long as needed for processing or until you ask us to delete it.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new Effective Date.

11. Contact Us

If you have questions about this policy or your data, reach out to us at:

Email: reservation@royalchinadubai.com or feedback@royalchinadubai.com Royal China Dubai
Address: The Balcony, Precinct Building 4, DIFC, Dubai, U.A.E. Royal China Dubai+1
Phone: +971 4 3545543

©2019 by Royal China Dubai. 

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